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Our Mission Statement

Let’s break it down for you…
Our mission statement is 3 simple little sentences with a whole lot of meaning.

01 Happy Team

This comes first for a reason. We truly believe in taking care of our team members, and in return, they are happy to be serving our purpose and our Guests. A Happy Team to us, is a team that is engaged, enthusiastic, and encouraged on every single shift. Our leaders believe in setting our team members up for success by maintaining our high standards of service and products through coaching and constructive feedback.

02 Happy Guests

Guests are our reason for being here. We appreciate them for every visit, for every phone call, and for every bit of feedback they are willing to give us. Suggesting items for their enjoyment and providing them with exceptional food and service is what we are here to do. Our Guests are here for a hospitable experience, not a transactional experience. We stress referring to our “Customers” as “Guests” because that is exactly how we want them to feel in our restaurants.

03 Every Day

Consistency is key. Being consistent with our service, atmosphere, uniform and attitude creates Guests that want to come back because they know what to expect. Consistency with the taste and presentation of our menu guarantees that they will enjoy their meal every time they order it. Our Guests can depend on us to be here for them breakfast, lunch, dinner, late night, weekends, and holidays. Our team also needs to be enthusiastic to serve “Every Day”. Even on days you might not “feel” like it.

These are the shared values unite our team at Smitty’s. These are the values that we look for in every new team member, the values we hold existing team members accountable to, and the values that we use every day to keep our Guests and fellow Team Members happy.

  • Hospitable
  • Enthusiastic
  • Efficient
  • Ambitious
  • Team Oriented

Roles & Departments

Server

  • Enthusiastically welcome our Guests into our restaurant and lounge
    Use our efficiency systems to provide high quality and high efficiency service
  • Maintain strong knowledge of all of our delicious offerings
  • Suggest Items to our Guests for their enjoyment

Line Cook

  • Prepare and display our delicious menu items to Smitty’s specifics
  • Take great care in satisfying our Guests dietary needs
  • Maintain costs by using portion guides

Host

  • Enthusiastically welcome our Guests into our restaurant and lounge
    Communicate daily specials, and provide Guests with beverages and any other needs to make them comfortable
  • Answer phones. and utilize POS and other systems

Prep Cook

  • Prepare and stock ingredients for all of our menu items
  • Stock and maintain organization or food storage areas
  • Have a good understanding of all food safe procedures

Bartender

  • Enthusiastically welcome our Guests into our restaurant and lounge
  • Use our efficiency systems to provide high quality and high efficiency service
  • Prepare all beverages with detail to menu specifics
  • Maintain a good understanding of all Manitoba liquor laws

Dishwasher

  • Execute all sanitation procedures to ensure safe dish wares for our Guests and safe
    working conditions for our Team
  • Enthusiastically assist Servers and Line Cooks to ensure Guest satisfaction

FOH Manager

  • Enthusiastically welcome our Team and Guests into our restaurant, lounge and kitchen.
  • Support our team with utilizing and implementing all efficiency systems
  • Execute Daily administration duties
  • Build and maintain team schedules
  • Actively work on a growth mindset and develop your leadership skills
  • Manage and maintain cost goals

BOH Manager

  • Enthusiastically welcome our Team into kitchen
  • Support our team with utilizing and implementing all efficiency systems
  • Execute Daily administration duties
  • Build and maintain team schedules
  • Actively work on a growth mindset and develop your leadership skills
  • Manage and maintain cost goals

Apply at Smitty's

Thank you for your interest in joining the Smitty's family. Use the link below to apply and someone will be in contact with successful candidates.